Frequently asked questions
- What cryptocurrencies are accepted?
We accept BTC, ETH, USDC, DOGE, LTC, & more for payments.
- How does the payment process work?
By clicking "Pay with Coinbase" you'll be prompted to select a cryptocurrency or pay directly with your Coinbase wallet. You will then be able to copy the amount & address to send the payment to within a 60 minute session expiration time.
- How long should payments take to confirm?
Please be patient once sent, it's possible the transaction may take 3-5+ minutes to confirm on the blockchain. Once confirmed you will be redirected & prompted to connect your accounts on TradingView & Discord and receive instant access.
- Does your 30 day refund policy apply with crypto?
Sorry, due to potential transaction fees & other complications with crypto payments we do not accept refund requests back to your crypto wallet.
- Why does it say I have insufficient funds in Coinbase?
If you want to pay directly from your Coinbase account, make sure your funds are in your Coinbase.com wallet, not Coinbase Pro.
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