Frequently asked questions
- What cryptocurrencies are accepted?
We accept BTC, ETH, USDC, DOGE, LTC, & more for payments.
- How does the payment process work?
By clicking "Pay with Coinbase" you'll be prompted to select a cryptocurrency or pay directly with your Coinbase wallet. You will then be able to copy the amount & address to send the payment to within a 60 minute session expiration time.
- How long should payments take to confirm?
Please be patient once sent, it's possible the transaction may take 3-5+ minutes to confirm on the blockchain. Once confirmed you will be redirected & prompted to connect your accounts on TradingView & Discord and receive instant access.
- Will I be billed automatically every year?
You will be sent an invoice each year via email to pay with crypto and keep your access. It is a manual payment you have to authorize on a yearly basis.
- Does your 30 day refund policy apply with crypto?
Sorry, due to potential transaction fees & other complications with crypto payments we do not accept refund requests back to your crypto wallet.
- Why does it say I have insufficient funds in Coinbase?
If you want to pay directly from your Coinbase account, make sure your funds are in your Coinbase.com wallet, not Coinbase Pro.
Lux Algo Yearly
Get access to the most powerful tools available on TradingView & Discord
Premium Indicator Suite on TradingView
VIP Discord Group w/ Scanners & Bots
Signal Settings Optimization Experience
Real-time Alerts & Non-Repaint Signals
24/7 Support & Active Product Updates